Contact Intwined
Last updated 7 September 2026
Contact our team about Intwined's online marketplace and business workspace. Our service is based in South Africa and is delivered online.
Customer service
Email: info@intwined.co.za. Use this address for account help, subscription questions, refunds, cancellation requests and privacy enquiries. You can email us without creating an account.
Website: https://www.intwined.co.za. We provide an online service, not a walk-in storefront.
Business workspace support
Signed-in business owners can also start or continue a support message thread inside their workspace. It is an ongoing conversation, not a promise of an instant live-chat response. You can return to the thread to see and answer our reply.
What to include
- Your business name and the email address used for your account.
- What you were trying to do, and what happened instead. Include a screenshot if it helps, with private details hidden.
- For a payment query, the transaction reference, date and amount. Never send a password, full card number, card security code or banking login.
Questions about a listed business
Use 'Message the business' on that business's storefront for product enquiries, service appointments, delivery or customer invoices. Those transactions are handled by the supplying business. Use 'Report this business' if you need to report a listing to Intwined.